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Customer Service

I want to return an item, how do I proceed?

As a customer at Lampgallerian.se you have the right to return any item within 30 days. Find out more about refunds and return policy under "Exchanges and Returns".

How do I return a damaged or malfunctioning product?

If one or more item on your order accidently has been damaged during shipping, the best and fastest procedure is to take a photo of the (outer) damage and attache it in an e-mail to us. Make sure to describe the damage or malfunction aswell as your Order-ID and/or Name and send the e-mail to [email protected] Lampgallerian.se are responsible for all costs associated with a claim, both freight for substitute and to bring back the defective to us.

 

 

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